What if a product arrives damaged?
Updated 4 months ago
by
Brands @ Tastermonial
What if a product arrives damaged?
- The shopper must contact us within 1 week after order fulfillment to report any damage. Tastermonial will contact the brand to see possible options such as to replace said item or issue a voucher equivalent to the price of that item. Refund will be the last option.
I’ve fulfilled an order and have not been paid. Why?
How fast must I fulfill an order?
Why does Tastermonial take a 10% commission?
What is Tastermonial’s commission?
What if I have perishable or frozen goods?
Who is responsible for shipping?
Why is the default shipping configuration set to Free?
