What if a product arrives damaged?

Updated 4 months ago by Brands @ Tastermonial

What if a product arrives damaged?
  • The shopper must contact us within 1 week after order fulfillment to report any damage. Tastermonial will contact the brand to see possible options such as to replace said item or issue a voucher equivalent to the price of that item.  Refund will be the last option.

How can I view my payouts?

I’ve fulfilled an order and have not been paid.  Why?

When do I receive my payout?

How fast must I fulfill an order?

How can I fulfill my orders?

How can I view my orders?

Why does Tastermonial take a 10% commission?

What is Tastermonial’s commission?

What if I have perishable or frozen goods?

Who is responsible for shipping?

Why is the default shipping configuration set to Free?

How did we do?

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